Cancellation & Refund Policy

• For daily group tours: Full refund if cancelled at least 48 hours before the tour start time.

• For private tours: Full refund if cancelled at least 72 hours in advance.

• Cancellations within these windows and no-shows are non-refundable.

• Refunds are processed within 5–7 business days.

• Banff Daily Tour and Adventures Inc. reserves the right to cancel any tour due to weather, road closures, or insufficient bookings, in which case a full refund or rescheduling option will be offered.

Health and Safety Disclaimer

• All guests are responsible for their own health and safety during the tour.

• Guests must inform the company of any medical conditions or physical limitations prior to the trip.

• Tour participation requires the ability to walk moderate distances and handle light hiking trails.

• Banff Daily Tour and Adventures Inc. follows all Alberta Health guidelines and local regulations for safety.

Liability Waiver Information

• Participation in tours is at your own risk. A liability waiver may be required at the time of booking or before departure.

• The company is not responsible for injuries, accidents, loss, or damage to personal belongings during the tour.

• Guests are advised to carry personal travel insurance covering outdoor activity, cancellations, and delays.

Privacy Policy

• We collect only the necessary information to process bookings and communicate with customers (name, email, phone number, etc.).

• We do not sell or share personal information with third parties.

• Payment information is securely processed through trusted third-party platforms (Stripe/PayPal).

• Customers may request deletion or update of their data at any time by contacting us.